EXECUTIVE CONTACT CENTRE
Executive, Sales & Contact Centre job entails performing tele sales and booking of shipments. The job requires communicating with potential customers to develop and grow business and to serve customer with right solution.
RESPONSIBILITIES:
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Ensure 100% compliance of the Service Level Agreement (SLA) Quality Standards as per the contract with principal.
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Responsible for accurate execution of assigned processes.
- Identify upsell and cross-sell opportunities
- Manage multiple concurrent deadlines.
- Effective use of business tools and applications.
- Prompt resolution of customer queries.
- Ensures and provides quality service to both internal and external customers.
REQUIREMENTS:
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1-2 years of experience in relevant industry
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Graduate with evidence of above average academic and extracurricular achievement.
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Fluent in written and spoken English.
- Advance knowledge of MS Office
Ready to join our team? Send your resume to hr@ttgroupglobal.com to apply!
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